Shipping policy

SHIPPING POLICY

Effective Date: February 17, 2026

At iNtent, we ship NFC-enabled recruiting wristbands to customers across the United States and internationally. Please review our shipping policy below.

Processing Time

Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

We offer the following shipping options within the US:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

We ship to select countries worldwide including Canada, UK, Australia, Japan, and throughout Europe. International shipping options include:

  • USPS International: 7-21 business days (depending on destination)
  • DHL Express: 3-7 business days

Important: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient.

Shipping Costs

Shipping costs are calculated based on:

  • Destination address
  • Package weight and dimensions
  • Selected shipping method

Final shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Link to track your package

Shipping Restrictions

We currently ship to the United States and 27 international countries. If your country is not available at checkout, we are unable to ship to that location at this time.

Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us immediately at intentidband@gmail.com
  • Provide your order number and tracking information
  • Include photos if the package arrived damaged

We will work with the carrier to resolve the issue and will replace or refund your order as appropriate.

Address Accuracy

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before the order ships.

Delays

While we strive to meet estimated delivery times, we are not responsible for delays caused by:

  • Carrier delays
  • Weather conditions
  • Customs processing (international orders)
  • Incorrect shipping addresses
  • Holidays or peak shipping periods

Team/Bulk Orders

Large team orders may require additional processing time. We will contact you with an estimated ship date for bulk orders.

Contact Us

For questions about shipping, please contact us at:

  • Email: intentidband@gmail.com
  • We typically respond within 24 hours